FAQS

Once we receive your list of airline miles to sell, we will then send you a quote on what we will pay you. If you decide to move forward with the offer, typically you will receive your funds within 24 hours and sometimes less.

We pay for all orders with PayPal. You are free to spend the money once you receive it. However sometimes we will not use the points immediately. Since each program is different, we will explain how we will utilize your points.

NEVER. You still have full access to your account. We do not change pass codes, personal information, phone numbers, names etc. You will see everything we are doing. We will only use the amount of miles you are paid for. In the case we need more points, we will first offer on these points and then pay for these points prior to using them.

In order to make sure everything is ticketed properly, certain airlines require the credit card that is used to pay fees and taxes on the flight (sometimes $20 but can be up to $100) is in the same name as the airline account. This credit card can be any credit card in your name, as long as it matches the airline account.

We reimburse you 100% for any fees and taxes incurred. We cannot see your credit card number. It will only tell us that there is one linked. If we do not use a matching credit card, it will increase the chance of an airline audit which could lead to a trip cancellation. This keeps everything 100% safe.

For United accounts, you can link a credit card under PERSONAL OPTIONS / LINKED CREDIT CARDS.

* For other airlines ( NOT UNITED). We actually need the credit card information (card # / expiration / 3 digits on the back of the card) because we have to call the airlines to issue the ticket.

When we give you a quote, we realize that PayPal will take a small % out of the transaction. This is why we add more to our quotes. Plus PayPal has warned everyone about sending friends and family payments for business transactions HERE: